White Papers

Keyword Month Year
OR
Zimmermann C. M., Bridger R. S, Effects of dialogue design on automatic teller machine (ATM) usabili
2007-02-23

Abstract: Unobtrusive observation of automatic teller machine (ATM) use was carried out to compare the efficiency and error profiles of two ATM interfaces in current use. Transaction times for the same transaction differed by 39%. Frequency...
Branch Automation White Paper , source: www.onwindows.com
2006-11-17

The automation of routine teller functions in retail banking branches is becoming a major priority for financial institutions seeking to reduce the costs of running branches and improve their cost to income ratio.
Absolute Systems, Future of Self Service in Retail Banking White Paper
2006-11-14
This paper discusses the future of self-service in light of a number of aspects. The primary performance metric in retail banking is the cost to income ratio. There are only two ways in which this metric can be influenced in a positive manner: -...
 
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